Booked. Lifted. Logged.

KNOX AUTOWURX LLC builds the software backbone of the modern workshop, turning scheduling, diagnostics, parts and telemetry into one system that a busy service bay can actually run on. Our workshop office at 1421 S 1710 E in Washington, Utah, is where our engineers sit with technicians, watch a truck roll onto the lift and design around what they see. The bay is the product, and every line of code we ship is written to keep the bay moving.

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BAY-1 Fleet van, brake service, parts staged

BAY-2 Diesel pickup, diagnostic sweep running

BAY-3 Route truck, telemetry check queued

The Software Spine

Computer integrated systems design for the workshop floor

We are a computer systems design practice that specializes in one thing: the operational software a repair workshop and a fleet operator need to run side by side without a spreadsheet in sight.

KNOX AUTOWURX LLC works at the intersection of the repair bay and the data center. When a vehicle arrives, a modern shop already knows more about it than any paper docket could hold: fault codes from the last six months, torque history on a serviceable component, the expected life of the brake pads, the exact stock location of the replacement part. The problem is that this knowledge lives in six disconnected tools. Our job is to design and integrate computer integrated systems so that knowledge arrives where the technician is standing, at the moment the decision is made, and returns to the people who pay for the work as a clean auditable record.

That means our engagements rarely start with a screen. They start with a shift in the bay. We map how a job actually flows, from the booking call through the lift, the diagnosis, the parts pull and the final invoice. We watch where a technician walks to find a part number, where a service advisor retypes a note, and where a fleet manager chases a status update. The design that follows is shaped by that walk, not by a template. A workshop management platform that nobody uses because it slows down the bay is a failure no matter how elegant its interface. We measure success in hours returned to productive work and in jobs closed with complete records.

Built for mixed fleets

Passenger cars, light trucks, route vans, yard equipment and heavier commercial units rarely share a single data standard. We design integrations that normalize those sources into one operational picture, so a fleet operator can see the whole yard and a workshop can schedule any asset without a separate system for each badge.

Diagnostics that stay attached

Diagnostic sessions are the most valuable records a shop produces and the easiest ones to lose. Our diagnostic tool integrations keep scan results, live data captures and technician notes bound to the job and the vehicle, so the next visit begins with the previous story already in hand.

Hanging on the Wall

Six services clipped to one wall

Every service below is a docket we can pull down and deliver on its own, or clip together into a single integrated system across a workshop and a fleet.

Workshop Management Platforms

We design and build the central platform that runs a workshop day: job intake, technician assignment, bay status, time capture, parts reservation and invoicing in one coherent surface. The platform is shaped around the real sequence of a repair rather than an accounting calendar, so the paperwork follows the work instead of competing with it. For fleet operators the same platform exposes an operator view, where a manager can see every asset currently in the shop and its promised return time without placing a single phone call.

See the workshop platform service

Diagnostic Tool Integrations

Scan tools, oscilloscopes, emission analyzers and battery testers all speak their own dialect. We write the connectors that pull those sessions into the job record, normalize fault codes against a common reference and store live data captures next to the technician note that explains them. A repair that returns months later starts from a documented history. We also build guided diagnostic workflows for the faults a shop sees most often, so less experienced technicians can follow the same reasoning a senior hand would use.

See the diagnostics integration service

Fleet Telematics Dashboards

Telematics streams only earn their keep when they feed maintenance decisions. We design dashboards that turn mileage, engine hours, fault events and driver reports into a maintenance forecast a fleet manager can act on this week. Alerts are tuned so the important ones rise and the noise stays down. The dashboard connects directly to the workshop schedule, which means a vehicle with a rising fault trend can be booked into a bay before it becomes a roadside failure.

See the telematics dashboard service

Parts and Inventory Systems

A missing part is a stalled bay. We build inventory systems that know what is on the shelf, what is reserved for a live job, what is on order and what the true reorder point is for each line. Barcode and label workflows keep the physical stock and the digital count in agreement. Supplier catalogs are integrated so a technician can confirm fitment and availability without leaving the job screen, and every part consumed is written back to the vehicle history automatically.

See the parts and inventory service

Booking and Bay Scheduling

We replace the paper diary with a scheduling engine that understands bay capability, tool availability, technician skill and promised completion time. Customers and fleet operators can request slots through a clean booking flow, while the workshop keeps control of what actually lands on the floor. Scheduling is deliberately constraint aware, so a job that needs a lift, a specific diagnostic rig or a two person team is never placed in a bay that cannot serve it.

See the booking and scheduling service

Data Migration and Support

New systems fail when the old data stays behind. We migrate service history, customer records, vehicle files, parts catalogs and open work orders with validation at every stage, then run the new platform beside the old process until the team is confident. After go live, our support practice keeps a named engineer close to the workshop, handles integrations as tools change and returns for quarterly reviews so the system still fits the bay a year later.

See the migration and support service

Why workshops bring us in

Most workshops do not have a software problem in the abstract. They have a bay that loses twenty minutes every time a part number has to be retyped, a service advisor who spends the morning reconciling three calendars, and a fleet customer who cannot get a straight answer about when a vehicle will return. Those are integration problems, and they are the ones we are built for. We bring an engineering discipline that treats the workshop as a live system with real constraints: limited lifts, finite parts, technicians who cannot be interrupted mid job and customers who measure everything in downtime.

Our work is grounded in the standards and habits of professional systems design. We document what we integrate, we test against real workshop scenarios and we hand over systems that a competent local team can operate. A platform is not finished when it launches; it is finished when the workshop can change it without us. That is why every roll out includes training, an operating manual written in plain language and a support practice that stays in contact after the final invoice. KNOX AUTOWURX LLC would rather build a system that lasts a decade than a demonstration that impresses for a month.

The result for a fleet operator is measurable: fewer unplanned breakdowns, tighter parts control, cleaner audit records and a workshop that can be held to a promised completion time. The result for a workshop is a floor that runs at its own pace, with the technology quietly keeping the count. If a system we design ever becomes the thing slowing the bay down, we have failed, and we treat that as the only acceptable definition of success.

Integrated by default

We do not sell a pile of disconnected modules. Scheduling, diagnostics, parts and telematics are designed to exchange data as one system, so a fault raised in a diagnostic session can reserve a part and adjust a bay schedule in the same motion.

Owned by the workshop

Documentation, training and handover are part of every project. The goal is a self sufficient workshop team that understands the platform, trusts the data and can extend the system as its fleet and its service mix change.

How an engagement runs

We follow a deliberate sequence that keeps decisions tied to evidence from the bay. It is not a fixed waterfall; it is a rhythm that has proven itself across workshop and fleet integrations.

Bay walk and discovery

We spend time in the workshop during live working hours, map the flow of a job and record every handoff, tool and data source involved. The output is a written picture of the operation, agreed with the people who run it.
System and integration design

We design the target platform, the data model behind it and the integrations that will connect scan tools, telematics, supplier catalogs and accounting. Every integration is specified with its failure behavior, not just its happy path.
Build and staging

The system is built in reviewable increments and staged against real workshop data. Technicians and advisors test each increment as it lands, so feedback arrives while it is still cheap to act on.
Migration and parallel run

Historical records are migrated with validation, and the new platform runs alongside the old process until the team is confident. We track discrepancies daily and resolve them before cutover.
Go live, training and support

We go live with the workshop team on the floor, train by role rather than by feature and leave behind documentation written in plain language. Support continues with a named engineer and scheduled reviews.

The shape of our work

The figures below describe the typical scope of a KNOX AUTOWURX LLC engagement. They are planning anchors, not marketing claims, and we will always give you a specific estimate after the bay walk.

0 core service lines

Workshop platforms, diagnostics, telematics, parts, scheduling and migration support, delivered individually or as one integrated system.

0 week typical roll out

A typical single site workshop integration runs from discovery to go live inside a quarter, with staged reviews throughout.

KNOX AUTOWURX LLC hosts its quarterly fleet integration clinic for workshop owners, a working session where we walk through scheduling, diagnostics and parts data live on a demonstration bay and answer questions about moving a workshop onto a connected platform.

Bring Us Into the Bay

Start with a bay walk

Tell us how your workshop runs and we will show you where an integrated system saves the most hours. The first conversation is a working session, not a sales call.

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